Cookies Policy

What is the purpose of our Cookies Policy?

Médicale Pharmaceutique SAS, which manages the website www.medicale-pharmaceutique.com, attaches great importance to the confidentiality of your personal data, which represents for us a guarantee of reliability and trust, including with regard to cookies.

As such, our Cookies Policy clearly demonstrates our commitment to ensuring that Médicale Pharmaceutique SAS complies with the applicable rules on personal data protection and, more specifically, those relating to cookies used when you browse our website www.medicale-pharmaceutique.com.

If you would like information about other personal data processing carried out by us, please consult our Privacy Policy, which is available at any time on our website www.medicale-pharmaceutique.com.

What is a cookie and does it allow you to be identified directly?

A cookie is a small text file placed and stored by a server on your device (e.g. smartphone, tablet or computer) when you visit a website.

A cookie does not identify you personally, as it only identifies your device via your IP address and various information related to your browsing (e.g. browsing time, pages viewed, screen size, etc.).

What is a technical cookie and why do we use them?

The proper functioning of our website www.medicale-pharmaceutique.com necessarily requires the use of technical cookies, which we may use without your prior consent, based on our legitimate interest in providing you with a functional website.

For example, a technical cookie allows us to remember the language of your website and the format of the site to facilitate future connections and navigation.

Although we do not recommend it, you can always refuse to accept these cookies on your device by adjusting your browser settings and following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

However, in this case, your experience as a visitor may be impaired. To restore a good browsing experience, you will need to re-enable technical cookies.

What is a statistical cookie and why do we use them?

A statistical cookie allows us to analyse your use of a website (e.g. browsing time, pages visited, etc.) in order to improve your experience and provide you with a service tailored to your needs.

For our website www.medicale-pharmaceutique.com, we use statistical cookies that are not exempt from consent and can only be stored on your device with your prior consent, which you give via our cookie banner.

What is an advertising cookie and why do we use them?

An advertising cookie can be used to either provide advertising on a website or identify the source from which a visitor arrived at a website (e.g. Google, Bing, etc.).

We guarantee that we do not use any advertising cookies for the operation of our website.

What personal data do we process with our cookies and for how long?

The personal data processed by the cookies we use are:

• your IP address and a user ID that we create when you first connect in order to recognise you for a maximum period of 13 months
• if you accept the use of statistical cookies, your personal data related to your browsing on our website (e.g. pages visited, browsing times, etc.) for a maximum period of 13 months, non-renewable before any new connection before the 14th month

Once the retention periods specified below have expired, we do not retain any data about you. At most, we may anonymise your data for statistical purposes.

How can you control the use of cookies?

You can refuse cookies at any time using our cookie banner.

If the cookie banner is no longer displayed, you can also configure cookies via the "manage cookies" tab on our website or directly in your browser by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

What rights do you have to control the use of your personal data collected through cookies?

The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge to control how we use your data.

• Right to access and copy your personal data, provided that this request does not conflict with business secrecy, confidentiality or the secrecy of correspondence.
• Right to rectify personal data that is inaccurate, obsolete or incomplete.
• Right to object to the processing of your personal data when it is based on our legitimate interest, unless there are legitimate and compelling reasons that justify this processing and prevail over your interests, rights and freedoms.
• Right to request the deletion (“right to be forgotten”) of your personal data that is not essential to the proper functioning of our services.
• Right to restrict your personal data, which allows us to photograph the use of your data in the event of a dispute over the legitimacy of processing.
• Right to data portability, which allows you to retrieve some of your personal data in order to store it or transfer it easily from one information system to another.
• Right to give instructions on the fate of your data in the event of death, either through you, a trusted third party or an authorised beneficiary.

For a request to be considered, it must be made directly by you or your representative at protect@medphar.eu.

Requests cannot be made by anyone other than you or your representative. We may therefore ask you to provide proof of identity if we have doubts about the identity of the person making the request, as well as proof of representation.

We will respond to your request as soon as possible, within a maximum of one month of receipt, unless the request is technically complex or we receive numerous requests at the same time. In this case, the response time may be extended to a maximum of three months.

Please note that we may always refuse to respond to any request that is excessive or unfounded, particularly if it is repetitive.

Can your personal data used via our cookies be transferred outside the European Union?

The statistical cookies we use may send your IP address and user ID outside the European Union in order to function. In this case, we guarantee that these tools strictly comply with the applicable rules on transfers in order to ensure the confidentiality and adequate protection of your personal data.

Who can you contact for more information about the use of your personal data?

To best ensure the protection and integrity of your data, we have officially appointed an independent Data Protection Officer ("DPO") to our supervisory authority.

You can contact our DPO at any time, free of charge, at protect@medphar.eu to obtain more information or details about how we process your data.

How can you contact the CNIL?

You can contact the “Commission nationale de l'informatique et des libertés” or “CNIL” at any time at the following address: CNIL Complaints Department, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07 or by telephone on 01.53.73.22.22.

Can the Cookies Policy be modified?

We may modify our Cookies Policy at any time to adapt it to new legal requirements or to new processing methods that we may implement in the future.